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Join Our Team As A Public Relations Account Coordinator!

Heying & Associates, one of San Diego’s most dynamic “boutique” PR/marketing agencies is seeking a talented Public Relations Account Coordinator.  We offer a people-oriented, team environment and mission driven accounts. Solid writing skills are a must as is an interest in legal/education/corporate/non-profit and professional services industries. We are looking for a team member who has excellent time management skills and enjoys a fast paced, professional yet fun working environment.

 

The Account Coordinator reports directly to the President and Account Executive of the agency.  The position is currently open as part time – 25-35 hours per week and may quickly turn into a full time position for the right candidate.

Click here to read the job description, requirements and instructions for the application process!

4 Tips to Align Marketing and PR

In order to a cohesive plan to attract more customers and make a name for your brand, the marketing and public relations departments need to be connected. They are both essential but it is often the case that one branch doesn’t know what the other is doing. PR and Marketing often don’t have aligned goals so how can you get them back on the same page?

Start Meeting Together. The two departments can be aligned if they meet as a unit. This is a great opportunity to work on establishing overall goals that both halves can work on, as well as get updates on what everyone is working on. The meetings don’t have to be long but they should be fairly frequent so that nothing slips through the cracks.

Get a Plan for Every Marketing Campaign. When both PR and marketing are involved in the same plan, one can support the other. Set up metrics for each activity in the plan and put each department in charge of those results.

Identifying Issues and Obstacles. Sometimes the misalignment between two departments is due to challenges that create roadblocks. Maybe the folks in PR aren’t as tech-savy as those in marketing, and they just don’t understand why they need to go digital. Or maybe one department has a bigger budget, and the other is resentful of that fact. Whatever the concern is, address it. You are both on the same team so start acting like it.

Set Goals Together. The staff on both marketing and public relations team get a say in establishing goals and objectives, and they have to be cohesive. Act like a team and make it a democracy, letting everyone get a vote. Those common goals can be used as metrics to measure against on both sides and every day both departments should move in favor of those goals.

Remember: marketing and PR are two sides of the same coin. They should work in harmony, not counter to one another.

4 Ways Your Law Firm’s Homepage May Be Driving Away Potential Clients

 

Your law firm website homepage is the first impression a potential client gets. A well-designed and informative homepage can motivate to explore and get to know your law firm. But a poorly designed homepage can drive visitors away before they’ve had a chance to engage with the rest of your website.

There are many problems that a homepage may have, but below are what we believe to be four of the most prominent problems that can drive potential clients away.

  1. Potential clients can’t tell how your law firm can help them

Website visitors have short attention spans. Your potential clients want to know whether you are the right attorney to help them with their case or matter. And they want to know that quickly.

When they visit your homepage, it should be easy for a potential client to quickly see what type(s) of law you practice, the geographic area you practice in and what kind of clients you serve.

  1. Your homepage doesn’t give potential clients a reason to stay on your law firm website

Your law firm website homepage should encourage potential clients to engage with your law firm. If there isn’t a reason to engage further or it is hard for them to do so, potential clients may not have a strong incentive to stay on your website.

Here are some reasons a potential client may choose to leave your homepage, rather than exploring your website or contacting your firm:

  • Confusing navigation. Your site’s navigation should make it easy for potential clients to learn about your law firm and to find answers to their questions.
  • Your site is hard to use on mobile devices. It is likely that a sizable percentage of your potential clients will use a mobile device to visit your law firm website. It’s important that your site is easy to use on desktop computers and laptops, as well as mobile devices.
  • They can’t see how to contact your firm. An effective law firm homepage lets potential clients easily see whether you are likely to be able to help them with their case or matter. Don’t make them hunt for your contact information. Display your contact information prominently in your site header and footer.
  1. Your law firm website homepage is overwhelming

Homepage design can unintentionally drive potential clients away. If your homepage includes a lot of flashy visual elements–such as multiple sliders, video backgrounds, pop-ups and other moving components–this can distract and overwhelm website visitors.

A good law firm website helps you communicate and connect with your potential clients. Too much visual “noise” can be distracting for your potential clients, and it can prevent you from connecting with them.

  1. You’re sending potential clients away from your law firm’s homepage to other sites

Online ratings and reviews can contribute to building potential clients’ trust and encourage them to choose your law firm over a competitor. However, you should consider whether you want to drive traffic to external review sites from your homepage.

On your law firm’s website, you can control what potential clients see. You control your messaging. However, on other websites, such as third-party review sites, you no longer control what a potential client sees or doesn’t see. If someone clicks that link to your Avvo profile (or another directory or review site), you’re sending a captive audience away from your homepage, where you control the messaging about your firm.

On another website, they may be exposed to positive reviews about your law firm. But they might also be exposed to negative reviews, as well as information and/or advertisements about your competitors.

 

Don’t Forget This One Key Audience When Writing a Press Release

The press release has gone through quite an evolution over the past decade or so. Before the age of the internet, the press release was generally only seen by the press. Companies and their PR agencies would distribute the announcement and hope that it was compelling enough to warrant a story.

Today, the release plays a more dynamic role. The disruption of the web has splintered press releases into a variety of formats to serve different audiences and different purposes, including journalists, customers and industry analysts. Social media and company websites allow for direct communication and interaction with customers.

But there is one additional “audience” that should not be forgotten – search engine spiders, or web crawlers. These automated bots constantly scour the Web for content, and their findings are used to determine which websites are shown when an individual conducts a search using various keywords. If you anticipate that your press release will be posted anywhere online – on your website, through a newswire, or any media outlet with an online presence, then it’s important to consider the language used from a search engine’s perspective. Integrating key words, phrases and embedded links optimize their “findability” and rank within traditional search engines such as Google or Yahoo. In this case, the greatest targets for SEO releases are actually customers, not journalists. Many say that if you’re not on the first two pages of search results, then your company is losing the battle for online mindshare.

When drafting the release, ensure that your top keywords are included towards the front of the release, especially in the headline, subhead and boilerplate. Choose up to three words and repeat through the release – especially in the boilerplate. Search engines seem to pay more attention to the natural bolded words as well as the repeated words toward the top of press releases (first half).

It’s also extremely helpful to use those keywords as anchor text to link back to strategic landing pages on your Website, ensure that those pages are also keyword optimized as well. It’s important not to overuse each word or over link.

Also, be sure to include industry and product names and categories in place of generic descriptors such as, “the product,” “the solution,” and “the company,” throughout the release, without ruining the flow.

Press releases are a mainstay for public relations campaigns. By keeping search engine crawlers in mind when crafting the language within them, releases can continue to provide benefits for a long time.

5 Mistakes Law Firms Make When Advertising Online

When it comes to Google Advertising, the competition is big and the pressure for results is high. Law firms can spend anywhere from $10 to over $500 per click so the key is to focus your marketing dollars in the areas closely aligned with your expertise and with the highest profits. Let’s go over the major mistakes most law firms are making with Google Advertising:

Unfocused Campaign and Keyword Strategy. Most law firms would say that their practice area covers a little bit of everything. However, trying to advertise that on Google when your marketing budget is limited won’t work. Clicks are too expensive and you will end up spreading your budget too thin to excel in any specific area. The first step to avoid this mistake is answering the question: What types of cases produce the most revenue for your firm? Or, what area of practice would you like to expand this year? Stick to effective advertising in one or two areas of practice before trying to expand too quickly. Furthermore, it is important to target keywords that show “buying” intent. The more general the keyword, the less buying intent you can assume.

Not Writing Effective Ad Copy. The biggest mistake law firms make when writing ads is not writing to be noticed. The worst ad is the one people skim right by while clicking on the competitor. Here are some tips to stand out:

  • Include parentheses and brackets in your headlines.
  • Include numbers.
  • Mention specific offers or discounts.
  • Add dollar signs or registered trademarks.
  • Include part of a testimonial or quotation.
  • Focus on a stronger call to action than your competitors.
  • Include the keyword in your ad Headline and in the Display URL to reinforce the message.
  • Keep your ads local and individualized to target specific cities.
  • Don’t focus on how great you are but tell the potential client how you will help them.

Not Having Consistent and Compelling Landing Pages. A compelling ad is what gets your potential client in the door. Then, the first thing the user sees after clicking an ad is your landing page, and it will be the first real impression they will have of your practice. Many law firms link their ads to their website homepages, but did the user search for everything you have to offer? No! They searched for a specific service they are looking for and they don’t want to waste time looking at all the other services. Here are some techniques for making sure your landing pages are designed to convert visitors into clients:

  • Focus on the benefits you provide clients.
  • Have a strong headline that demonstrates your value immediately.
  • Differentiate yourself from competitors and explain clearly why you are the best option.
  • Include social proof and let happy clients speak for you.
  • Make it easy to contact you and provide short and quick forms.

Not Tracking Leads Through to Actual Cases. Your law firm should know how many of your clients came from a Google ad click and how much revenue your Paid search accounted for. This information is absolutely critical to making optimizations that make a difference, but most law firms can’t answer those questions.

Not Testing for Viability and Optimizing for Profitability. Law firms often want to start by bidding on a wide range of keywords with low bids so they can learn which areas are profitable before committing more budget. However, this approach can actually ensure that no specific keywords get enough traffic to learn anything useful so firms conclude that advertising doesn’t work for them and give up. The best way is testing for viability and then optimizing for profitability. Focus on a very small core of keywords to begin with and bid for the top spot on the search results page. It will allow you to quickly test whether or not a keyword can actually produce the types of leads you want for your practice.

If your law firm doesn’t make those mistakes and follows this advice, your Google AdWords campaigns will likely produce more quality leads than your competition for less money!

9 Components to Master Before Crafting Your Next PR Plan

Every PR campaign relies on a clear and attainable PR plan. Having a concise outlook on what your team will do is the key to an effective campaign. Here are 9 crucial elements to consider for your next PR plan:

 

  1. Objective

 

What is the ultimate goal of your public relations campaign?

Clear objectives help set up and guide the rest of the PR plan to your final goal.

 

  1. Goals and measurement

 

What do you want to achieve, and what will success look like?

 

Goals should be SMART: specific, measurable, achievable, realistic and timely.

Don’t let measurement be an afterthought. Measurement should be defined at the outset and tracked throughout a campaign to gauge performance.

 

  1. Publics or audience

 

What target audience do you want to influence?

The key to good PR practice is defining your public as robustly as possible. This may be based on behavior, location or a demographic. Having a clear audience in mind allows for more effective and relevant messaging.

 

  1. Research

 

This may sound like a given, but take the time to research the audiences you wish to reach.

 

 

  1. Insights

 

Your research should reveal insights that drive your strategy. Let the data shape your content ideas.

 

  1. Strategy

 

Your strategy statement should clearly and concisely summarize how you plan to achieve your goals.

 

  1. Creative

 

What content will your audience clamor for? It’s all about what they want.

 

  1. Channels

 

Modern PR campaigns must work across an array of platforms and channels. Earned or owned media content typically leads the way, with paid distribution and social media efforts used as a means of amplification and engagement.

 

 

  1. Calendar

 

Make sure to craft a detailed content calendar that schedules campaigns, channels and timelines.