There’s no question that Social Media has become one of, if not the top platform for increasing brand awareness and audience engagement in today’s age.
Although any brand can make a social media page, many harbor several misconceptions about how to succeed on social media.
Here’s 6 of the top social media myths many brands believe and how to debunk them
MYTH 1: If you aren’t on every social media platform your brand won’t succeed.
A company never needs to be active on all social media sites. Instead, companies should be active on the platforms that work for them and make sense for their brand. Your brand needs to focus on where its reach will be most effective and hone in on these platforms.
MYTH 2: Publish as much content as possible and your audience will engage.
With millions of blogs posted, tweets exchanged, and purchases made online daily, standing out among the endless posts is crucial. It’s not enough to just be posting, it’s more important than ever to be engaging with your audiences. Replying to comments, reaching out to customers who have recently purchased your product, etc. It’s beneficial to have a content extension team to reach out to audiences and ensure the reach your target audience needs to take action.
MYTH 3: Repost your content. Everywhere.
While it is true that only a small portion of your social media audience is going to see your live content, reposting the exact same content over and over again and posting it on every. Single. One. Of your social media platforms runs the risk of pushing your followers to unfollowing you. Be wary of reposting the same content over and over and everywhere.Social media posts attracting more engagement when they contain other forms of media (videos, photos, GIFs, storyboards, etc.) Mix up your content and your audience will be satisfied.
MYTH 4: Social media is the best tool to gain new customers.
In most cases, your primary audience on social will be current or past customers. Looking to drive loyalty through repeat purchases and brand ambassadorship through social endorsement is key. It’s counterproductive to expect social media to be a primary driver of sales for new customers. View social media as a means of cultivating customer retention and increasing brand loyalty.
MYTH 5: Social media is solely for increasing sales.
If your first goal of creating a social media page is increasing sales, put that idea back into the box. Your primary goal should always be to increase engagement with your audience. There is great value in offering your audience content that helps them succeed. Sometimes that content is going to be a solution in the form of a product or service. But keep relationship-building and community building front and center of your strategy. Content marketing pieces should relate to your business, but not always be about your business.
MYTH 6: The more followers the better.
The belief that bigger is better leads brands to put a follower count above all else when it comes to success metrics, as many brands are beginning to buy followers. There is little to no value in buying/attracting followers who have no interest in your brand or are inactive accounts. Even if small at first, it’s best to cater to a following that is genuinely interested in your brand and your brand’s social media.